What materials do you use to make your jewellery?
All of our jewellery is crafted of high-quality stainless steel and plated with 18k gold using a technology known as PVD (Physical Vapour Deposition).
This revolutionary method of plating is 10 times stronger than ordinary gold or silver plating, making our jewellery completely waterproof!
What makes your jewellery waterproof?
The Gold PVD coating on BLC Jewellery ensures that it is entirely waterproof.
You can wear your jewellery in the shower, at the gym, or at the beach, and it will never lose its colour!
Is your jewellery hypoallergenic?
Every item is nickel-free, making them safe for anyone with sensitive skin or allergies.
How will my order be packaged?
Every piece of jewellery made by BLC Jewellery arrives in our signature 100% eco-friendly cotton pouch along with maintenance guidelines and a jewellery polishing cloth.
Since BLC Jewellery values sustainability and conservation, the quantity of cotton pouches offered differs based on the size of each customer's order in order to prevent unnecessary waste.
While our postage bags are compostable, our mailing boxes are recyclable.
How do I care for my jewellery?
At BLC Jewellery, we pride ourselves in providing quality jewellery. All our items are tested and with proper care they will continue to shine. The more intentional you are about caring for your jewellery, the longer it will last. As a rule jewellery should be the last thing on and the first thing off.
Keep your jewellery in a cool, dry place away from direct sunlight in our signature cloth bag provided to reduce any risk of tarnishing.
How can I contact BLC Jewellery?
We would be happy to hear from you if you need assistance or if you have any queries. Please contact us by email at email@example.com or via the BLC Jewellery website's Chat With Us option.
How long does it take until I receive my order?
Orders are handled and dispatched from Monday through Friday, excepting public holidays in Australia. We aim to have all orders shipped as soon as possible and within 1-4 days of being placed.
Please be aware that orders placed during sales and promotions could not arrive for an extra three to five business days.
Depending on the delivery method you have chosen, the expected time of arrival for your item will vary:
Western Australia's standard is 1–7 business days, while the rest of Australia takes 5–7 business days.
In Western Australia, express delivery takes 1-3 business days, while the rest of Australia takes 4-5 business days.
We prefer Australia Post as our carrier.
You will receive a shipping notification with tracking information via email as soon as your product ships.
What is your refund policy?
If you are not 100% satisfied with your purchase or simply have changed your mind, you can return your items within 30 days of delivery for either a refund or exchange. To facilitate this please contact us via email at firstname.lastname@example.org
Is this an Australian label?
BLC Jewellery was founded by Donna, born and bred in Perth, Western Australia.
Do you wholesale?
We are excited to inform you that BLC Jewellery is now offering wholesale possibilities to a restricted number of brick and mortar and online retailers in Australia.